Best Office Telephone Systems Provider in Dubai

Good communication is the key of everything. In business, it is even more crucial to build a communication system between one business line to another. When your office telephony system is still depending on traditional landlines, it may no longer able to serve the business communication needs optimally. It is time to consider turning into VoIP system.

Office phone system is no longer just making and receiving phone calls. There are other functions such as voicemail massaging, phone recording, phone conferencing and many more. VoIP based office Telephone Systems come with advanced features to cover those functions. Moreover, there are other benefits offered by VoIP office phone system including telecommunication cost reducing and better productivity. However, it can’t be denied that upgrading phone system from traditional one to VoIP based system would require a big investment upfront and this is what makes many business entities to hesitate. Office PBX Dubai is the leading office telephony provider with top reputation in UAE and the rest of Middle East. This company can help your business organization to find the right system suitable with your business operation needs and at the most feasible installation cost. Give them a call and let their staffs assist you with the best solution.

Office PBX Dubai has wide ranges of VoIP telephone system suitable for all scales including compact and cost efficient ones for small and medium enterprises including Avaya PDX Dubai with the IP Office 500 system. This compact modular communication server can integrate traditional phone system with office computer network to make it hybrid telephony system. This server is highly scalable and even integrated with CRM package. This can be the right solution to significantly upgrade the office telecommunication system at feasible cost. Don’t let your business becomes less competitive due to old phone system. Contact Office PBX Dubai to get an upgrade!

Address Governance Supports Great Business Decisions

Organizations make both strategic and operational decisions based on their data. For this reason, it is vital that businesses maintain accurate data to gain a better insight to enable better business judgments that will give them a sustainable competitive advantage for enterprise, address governance is about putting in place the quality control processes that give their businesses current, correct, and contextual data about their facilities, assets, and customers. The principle of address governance certifies that a business can trust that their data will effectively support their critical business decisions.

Implementing Address Governance involves the following:

1. Attaining and keeping the correct address information by putting in place the following: address audits to ensure the health of the address database, address standards to maintain consistent accuracy across the enterprise addresses, and implement address validation to identify addresses that do exist and addresses that could exist.

2. Maintain the value of addresses by putting processes in place ensure address turnaround in order to consider the addition of new and the removal of old, invalid addresses, address contextual changes, place names, change to account for changes in postal information, streets, and improvements to location accuracy, and to make decisions with the most current data related to the company’s addresses.

3. Utilize the context of an address by acquiring and analyzing address characteristics to leverage information on dwelling, demographic or neighborhood characteristics; address surroundings to make better decisions based on the proximity of an address to positive and negative features, address readiness to identify gaps or duplication among your address database

4. Address verification software, identifying the IT architecture, and utilizing IT tool sets needed to facilitate effectual address governance will help to ensure the proper implementation of address governance.

Achieving effective address governance is about creating processes that better manage a business’s data. Location intelligence integrates location associated data with business data, in order for companies to acquire better insights, make more informed and accurate decisions, and better improve applications and processes. In working with addresses, there are key measures that a company should implement to better leverage location intelligence solutions. The key points to remember are the 3Cs of Address Governance – Correct, Current, and Context.

Address Governance is supported by identifying and recording how a company manages its data and then creates the appropriate metrics to monitor the efficiency and success of the practices. A simple and unstructured approach to data management can result in poor business decisions which can lead to compliance violation exposure and serious risk. To effectively resolve these issues, businesses should build an accurate and single view of enterprise data. The result of such effective data governance means a business can, with confidence; trust that their data will support their critical business decisions.

Assessing the integrity, correctives, accuracy, integrity, cleanliness, and consistency of your data will help you eliminate compliance risks, retain, customers and drive new business opportunities. Today, there are companies that specialize in helping their clients manage, leverage and protect their data as an enterprise asset. When you implement the address governance discipline and integrate the power of location intelligence solutions such as address verification software, you will make better business decisions.

An Introduction To Business Intelligence

Business intelligence is all about taking your data and generating business benefit from it. So what this means is, taking data and turning it into information, creating knowledge then getting it out to people at the right time in the right place in the right format so they can make better decisions to drive business benefit.

In the last few years there’s been lots of acquisitions and mergers in the business intelligence tools market, so the large software vendors have acquired the pure play business intelligence providers. This is very interesting because only a few years ago the industry was unable to deliver what businesses were asking for, but with the business acquisitions of the tools, and bigger companies getting involved, there’s much more capability in the technology space. This has resulted in the situation being almost reversed; the technology can deliver more that most users need when they start out with a business intelligence project.

So, if business intelligence is all about obtaining data to turn into productive information to produce business benefit, how exactly is that information presented? There are various ways in which that information can be formatted in order to conclude the best decision, and impart that information so more knowledge and benefit can be gained by the business. For example, it could be a tabular report or it could be a report with graphics in it, it could be printed or it could be sent by email, it could be presented through office products such as Outlook, Excel or Word. It could also be presented through dashboards, which have an instant view of the business giving a snap shot in time. Once you’ve got this information you would have scorecards put together with red, amber and green making it easier to see your performance to target.

Due to the fact that business intelligence is such a broad term, it’s often used in difference ways. Part of business intelligence is performance management. Once you’ve got your information in a clear and concise format, you’ll need to monitor how this information is then being used and it’s ultimate impact on your business. Performance management is the process of tracking these changes so by encompassing performance management into your business management strategy you can actually change peoples behavior and change business.

Now you’ve decided your business needs a business intelligence solution, one of the first things you’re going to have to do is procure a tool to actually allow you to implement that solution. A common mistake a lot of companies make is going to different vendors and getting several presentations, by doing this it’s too easy to get wrapped up in the technicalities of the different technology on the market rather than the overall objectives of the products. Although this does help to give a good overall objective of all the different technologies, and, as a result, a good overall objective of the process itself, it can be distracting. The most productive course, is focusing on exactly what your business needs to achieve from this process and letting your vendor help educate you in how you’re going to benefit from the technology within your business.

Small Business And Technology

Traditional business management has had to make room for a new facet of business: technology. Through the years traditional business management has had to marry its strategies with the proliferation of technology where every business owner from Starbuck’s to Jim’s Auto has had to incorporate technology into its everyday operations.

The problem is that in the late nineties business believed technology was going to be the solution for every business problem, but it wasn’t until recently that business managers realized that technology will fail if not implemented properly. That is, traditional business management must seamlessly marry itself with technology.

Traditional business management is pretty self-explanatory; it’s managing business through traditional methods that have been used for many years. Traditional business management takes into account all aspects of running a business, large or small. Whether it is a million-dollar company or a billion-dollar company, all companies run the same. Those traditional methods incorporate three aspects of business: sales and marketing strategies, efficient operation and production methods, and manageable finances (SG&A). I believe all businesses should pay attention to these areas of business management.

So, now you have this traditional business model to think of, and you also have to think that the model has incorporated technology. You see, managing a business is not as easy as it sounds, and I know you have never looked at your business in this way before.

Believe it or not, graduate schools teach this stuff and larger companies obviously have the money to pay someone to think of this stuff. But most businesses do make the mistake in believing technology will solve all of their business problems. This is simply not true; technology cannot solve every business problem.

Many large corporations install and implement technology as quickly and arbitrarily as they would a new desk or a new lamp, not taking into consideration the stress new technology places on both business processes and human nature. Humans inherently do not like change, especially at the work place where they might feel as they might lose their job or were not consulted in helping determine which technology is best for their task or function.

Business processes do not like change either as the processes a business must go through to operate are much more complex than people might think. Most technology consultants want to “go live” with their implementation as soon as they can so they can share the praise of a successful launch. What most technology consultants don’t realize is that their eagerness to “sell” the job puts a business in a precarious operational bind.

It only makes sense to understand that as technology can be customized and most business processes cannot, basic technology implementations will hurt a business’ process as opposed to helping.

Some of the technology solutions out there can be very complex and some can be very simple. For example, I recently helped a client realize that developing a method of capturing labor time per phase of each of their projects allowed them to better understand and account for costs associated to labor and materials, per project. This allowed their sales team better cost data related to profit margins required per project. Initially the client was looking to spend money on purchasing one of those electronic card readers that each of his employees would have to swipe as they moved from station to station. We were able to solve his process issue at half the cost of that electronic clock by simply creating a custom process document from Microsoft Excel. The fact that the clock was not customizable would require the business processes to change just to accommodate the clock.

In this case we are trying to convey the importance of understanding your business and its processes before you move into technology. It is less expensive and less burdensome on your business processes. What we accomplished in the case above was that we were able to ‘tweak’ the business processes at will, where had we purchased the clock, we would have been forced to comply with what the clock required, not the business.

In the late nineties the hype of technology and the Internet fueled the belief that plugging technology into your business or developing your business around technology was the best way to run a business. A great example was WebVan and HomeGrocer.

These companies spent over a hundred-million venture capital dollars building the infrastructure that was going to give them the warehouse space to buy food products to fill all the customer orders that were to come via the Internet.

The mistake was that the company put all of its money into the assumption that its idea would work because the American grocery shopper was ready to buy groceries online via state-of-the-art technology. The orders never came.

Actually, the orders did come; the problem was that both companies were in so much debt because they couldn’t generate interests in their business model and they went out of business.

Today, the traditional grocery chains such as Albertson’s and Vons in the western U.S. have capitalized on earlier business models and realized their traditional way of doing business could was a great foundation to build their technology around their current processes.

I had the privilege of touring the WebVan warehouse in Oakland, California. It was impressive. If I remember correctly, it was an 80,000 square foot building equipped with a technologically advanced conveyer belt system worth millions of dollars. It looked like the inside of a United Parcel Service (UPS) warehouse, but much more expensive. For those who have never seen the inside of a UPS warehouse, it is just a bunch of conveyer belts.

Interestingly, about 50 people were milling around the WebVan warehouse; their main task was making sure the computers were pulling the right products and putting them on the conveyer belts. Great operation, but they ran out of money after just a little over a year.
So, what failed here, technology or money? Lack of money failed at WebVan, and lack of money fails almost every business that goes out of business. Lack of money fails business due to lack of business knowledge.

Business owners, make sure that you understand technology and that it can be customized and should be customized to meet your business process requirements. You can see the most successful implementation of technology in companies such as Wal-Mart and Toyota and we can see failures in technology such as WebVan.

We make sure we know how our business operates and what those operations require when making your businesses more efficient and effective. We look at understanding what your business requires before we recommend technology.
In the long run, you’ll spend less and profit more.

Broaden Your Business Through Communication

While big business and small businesses are all in the business of making money, very few other things are shared by these polar opposites with regards to how they run things internally. Something that can be drastically different is the way a small business communicates as opposed to a large business. That is why if you’re a small business, utilizing the same systems as a large business is probably not in your businesses best interest. That is why hiring a specialized small business communications company is crucial.

When you have a service that can cater to your needs and provide you with a scalable communication system instead of needing to employ some unnecessary behemoth of a communication, this will make for more efficiency in your communication system and less money needlessly spent. What’s more, they can create something that can grow with you as needed instead of you having more than you need from the beginning.

If you are a small business looking for small business communications methods, one way to expand your communications systems past the traditional telephone system is by having an expansion of voice based communication services. You are able to upgrade your current PBX depart to an IP PBX department as well.

What this will do is provide you with the access and the availability to make PC to PC calls. This kind of in office communication can be rather effective. However, this is just one small aspect of how a dedicated small business communication service can expand your communication system and allow you and your business better connectivity and much better productivity.

What you are going to find very common in a business setting is an email system. The only real issue with this specific type of communication is that often you will be required to have a rather large and unnecessary email system. However, with a small business communications service, you can receive the email network you require at a price you need as opposed to paying more than you can afford on a system which is way more than you need.

Another thing that small businesses can definitely use to be connected with each other is the networking ability to chat with coworkers. Whether you are chatting with a staff member in a remote location, like if you are out on a business trip, or you are pinned down in your office and you have a technical question regarding an active or upcoming project, a chatting feature is a great way to help productivity.

One of the greatest and best selling points of any communication system is keeping employees connected with each other. What this really does is open up the potential for improved collaboration. What small business communications companies do, however is allow you to take collaborating to a totally new level.

With the aid of skill searches, you can match the top suited employee to collaborate on a project. Once you have found the best person, using the connectivity of a chatting or instant messaging system, you are able to contact them to get the ball rolling on a project. This is only a small example of what improved communications can do for any small business.

Business Technology Solutions – Escalate Your Profits

The primary focus of all the prominent organizations is on improving profits and controlling costs.

Specially to establish and run small business, it becomes necessary to perform various tasks properly. Many business owners experience a great problem if they are not able to keep abreast with the latest technology. Business sector is witnessing new inventions and additions every now and then, you need to take benefit of as many latest tools and services that are obtainable to make your business flourish. Even within a tight budget, you can manage to endow your business with great technologies at an affordable price using various Business Technology solutions. Let us consider some points on how these solutions help you to grow your business.

With excessive use of Internet worldwide, it has become quite easier for businessmen to reach to their target audience. Internet is providing great opportunities to entrepreneurs to make their presence felt and market their services or products. Social networking has become an incredible way to make use of technologies to promote your business and that to free of cost. You just need to create your accounts on these sites and get unbelievable exposure to the people across the world.

You can also run your online payroll using efficient payroll solutions available online. It definitely helps you to function your business successfully and makes it easier for your employees to get their money on time.

Besides payroll solutions, technologies such as web conferencing solutions have an incredible advantage as they help a lot in interacting with foreign clients.

You can make a big difference in your profits by using IT solutions regarding your business. IT solutions providers help a business with its security management, CRM, network planning, HRM and other computing services.

In addition to this, there are utility service providers as well. They work for quality performance of businesses by understanding the business goals of their clients

Virtual phone systems offer great heights to your business. Through these systems you can avail multiple extensions, call forwarding and many other compiled options from a single location. Now, even a small desktop can manage the professionalism just like big business, that’s the wonder of technology. Tele-seminars are the result of the popularity of these extremely beneficial technologies.

This is a new concept that has been embraced by many organizations to escalate their profits. It is a cost-effective approach that enables the organizations to streamline the business processes.

Business Technology Career Training Schools

In business, the use of technology is becoming prominent. Working through a training program can teach students how to understand business technology. Several colleges offer career training to students by preparing them for the work needed within a business. Two main options are available to students and these include completing a certificate or associate’s degree program. Students can learn a number of things prior to enrollment.

1. The goal of education is to learn how to become an administrative assistant or office manager. The skills learned integrate business knowledge with computer technology and training in these areas fosters the correct level of understanding to work in any clerical or supervisory role. The technology of a business includes all computer programs used to keep track of business transactions and communications. Working with Word and desktop publishing programs are all programs covered in the technology side of this degree. Many colleges offer basic business courses as well.

2. When training inside a certificate program students should expect to be immersed in studying how to effectively work with business technology. Colleges create this environment by providing courses in business math, database management, and staff management. Essentially, students are learning how to work as a business technology manager. The skills acquired include being proficient in keyboarding, accounting, and managing. Students can expect to learn how to use computer systems to accomplish everyday tasks needed to help keep a business running smoothly. Continuing education at the associate’s degree level is where most students begin their education.

3. A two-year associate’s degree trains students to enter the competitive field and be successful. With the knowledge gained through specific courses students are able to work inside a business setting and contribute to a businesses operation. Business information systems, business principles, spreadsheets, data management systems, and business communications are all courses that provide the needed career training and experience to enter a career. Students learn what it takes to provide these services to a business. The work done contributes to business information that needs to be typed, saved, and distributed accordingly.

4. The workplace provides a place for trained students to observe and learn more about how a business works. The field is estimated to grow considerably. This is due to the continued need that businesses have for qualified individuals. Trained students are able help a business reach its highest level of potential and workflow making their education in demand. Depending on the level of education students can obtain careers working for a business as an office manager or assistant. The average yearly salary is approximately $35,000. Student’s that find the work of a business intriguing and desire to move up in the industry can find training in management technology. This closely related field prepares students to become managers of an office by operating business technology like computers, spreadsheets, and bookkeeping programs. The added responsibility is gained through the management side of career training.

Accredited training schools give students all of the skills needed to enter the field ready for work. Accreditation is provided by agencies like the Association to Advance Collegiate Schools of Business ( to schools and colleges that offer a quality education. Beginning training is the first step to earning a college education. Complete the first step by finding a program in business technology.

DISCLAIMER: Above is a GENERIC OUTLINE and may or may not depict precise methods, courses and/or focuses related to ANY ONE specific school(s) that may or may not be advertised at

Small Business Technology – Tips on How to Pick on the Right One

Nowadays it is almost impossible to run a business without technology. It has become part and parcel of every business. It is a tool that is designed to make your work easier so that you are able to concentrate on other matters involving the business. It also helps you save time and money. When you use technology in your small business, you will also be in a position to work competently and effectively. It is all about working smarter not harder.

Whatever piece of technology you choose to apply in your business has to be stable. It should be able to work with minimal support which is excellent and readily available. Small business technology has to be easy and accessible. This empowers the employees to focus on your business since they can easily access any company information.

The software that you use should be helpful to your employees needs. When you are looking for the technology, ensure that it comes with a reliable support system. There will always be times when technology will fail and it will need support. This support includes qualified technicians who can help solve any problems. You need to be assured by the company that you are purchasing technology from. The way for these companies to do this is to refer you a team of experts should any obstacles arise. If there are any on site technicians in your company, then they should charge reasonably, be of good character and also be punctual.

When you invest in small business technology, you have to be ready to train your employees. A few hours of training will ultimately improve your business for many years to come. So do not hesitate to enlighten them about any new advances in technology since it is constantly changing.

Business Technology – Measuring Value Of

Each year, new office technologies are introduced. Different versions and the constant availability of upgrade options influence and complicate purchase decisions. Budgetary constraints require that companies carefully consider their business needs and potential value derived from making any type of business technology purchase. Companies can follow these tips to make the best technology purchases for the businesses.

The quality of the purchase and the price are linked. Although there are a lot of free and cheaper solutions available, the right purchases will bring value to an organization. If increased productivity is the aim, then the company should consider investing more when making a purchase. A company should expect the purchase price to be a good indicator of the level of productivity or performance to be expected as a result of buying a solution.

Whether or not a technology or system to be implemented across the organization is available as a lease option may be another key consideration. For some businesses, leasing is a viable option as it spreads the costs out over a period of time and locks in certain service options. Leasing gives a company a chance to remain current on some technologies in some cases. It may also be an option for a company in need of an immediate upgrade. A company may need a longer timeline to circumvent upfront cost requirements.

Some companies are able to recoup costs on their office technology by reselling it. If a company is considering a specific technology, it may want to consider resale value as well. In addition to gauging productivity and efficiency, resell value may be a good way to assess value. Conducting research on the brands will reveal resell value and other depreciation information.

Warranty is another consideration. Warranties should be considered a part of the value for any purchase. Warranty information on service and replacement terms matter in the long run with any office technology purchase. Looking beyond price and features into whether or not a warranty is available is another smart way of assessing the value of a purchase.

In addition to features and performance capabilities, a company should look at other areas when planning for investments in technology. When a company invests in business technology, it should look for a solution that will deliver in productivity and contribute to meeting the company’s overall business objectives. Lease and resell value can be used to control costs with technology purchases. Warranties are often a good way to measure the value of a purchase.

Managing Small Business Technology

Technology Levels the Playing Field

One advantage small business has gained over the years is the ready availability of sophisticated technology that was once the exclusive asset of the largest corporations. But with this benefit comes the additional responsibility of proficient management of that technology.

Customers Demand Better Service

Today’s customer has come to expect the greater convenience and efficiency the Internet Age, with online connectivity to company accounts, or at least computerized records, information databases, and customer management systems.

A Technology Breakdown Can Be a Public Relations Nightmare

Managing your technology may not be at the top of your list of important business activities, but perhaps it should be, because how your computers, database, network, phones, etc. are running can make the difference between being seen by your customers as competent and caring about their needs, or inefficient and unconcerned.

Asset Management Can Be a Daunting Task

Your technology must be chosen and sized to the required tasks and your staff must be proficient in its operation, but there is much more to keep track of. Your technology must be periodically upgraded. It is vital that software be updated for security and fixes. Hardware and software depreciate and must be either upgraded or replaced. When facing budget constraints, decisions must be made whether to continue using current equipment and software, or to replace it. For example, perhaps a three-year depreciation cycle could be extended to five years, but circumstances might dictate replacement, such as the inability of older equipment to support the software needed to remain competitive.

Threats Cannot Be Ignored

Damage from computer viruses, unreliable power sources, improper usage of software, etc. is a problem small business managers didn’t have to deal with in the past. Proper rules need to be set up, taught to your employees, and enforced. Commercial grade surge protectors, UPS (Uninterruptible Power Supplies), or even backup electrical generation may be necessary for the protection of your equipment, and proper technology training of your employees is always important.

Technology Glitches Must Be Handled Properly

No matter how good your hardware, software, and employee training, technology breakdowns do occur. Properly handling them is a matter of communication. For example, if a customer experiences difficulty accessing their account, they may keep trying over and over. This uses valuable bandwidth and CPU time. Multiply this by many customers trying to access your system, and your network, as well as your technicians, could be tied up with customer requests instead of working to solve the problem. The solution is to tell your customers you are aware of the problem, apologize for the inconvenience, and let them know you are working on it.

Outsourcing As a Solution

Many businesses solve their technology management problems by contracting with an outside technology management service. It is important that you chose one which is competent, flexible in its prices and levels of service, and has a reputation for effective communication with its clients.

Managing your business technology is as important for your business as sales, employment, and other aspects of your business. Properly managed, technology can give you an edge over your competitors and bring you up to the level of the large corporations.

Contracting with the right managed support IT service company is a valuable part of a successful business strategy. InHouse Techies offer several levels of managed IT support services, including custom tailored monthly plans.